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Shipping policy

Thank you for choosing MK Atelier. Below are the terms and conditions that govern our Shipping Policy. 


USA Domestic Shipping Policy:

Shipment Processing Time:

  • Orders placed Monday to Friday until 5 pm will be processed on the same day. Orders placed on weekends and holidays are processed within 1-2 business days. Please note that orders are not shipped or delivered on weekends or holidays.
  • During peak periods, such as holiday seasons or sales events, there may be slight delays in shipment processing. We appreciate your patience during these times.

Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • We offer the following shipping options:
    • For orders below $60, $5 flat fee (3-8 business days)
    • USPS: Free for orders $60 and above (3-8 business days)
    • UPS Ground (2-day shipping): $15 for purchases of any amount.

Shipment Confirmation & Order Tracking:

Once your order has shipped, you will receive a Shipment Confirmation email containing
your tracking number(s). The tracking number will be active within 24 hours, allowing you
to monitor the status of your delivery.

Damages:

While we take utmost care in packaging your order, MK Atelier is not liable for any products damaged or lost during shipping. If you receive a damaged order, please contact the shipment carrier to file a claim. Be sure to save all packaging materials and damaged goods before filing a claim.