Shipping policy
Thank you for choosing MK Atelier. Below are the terms and conditions that govern our Shipping Policy.
USA Domestic Shipping Policy:
Shipment Processing Time:
- Orders placed Monday to Friday until 5 pm will be processed on the same day. Orders placed on weekends and holidays are processed within 1-2 business days. Please note that orders are not shipped or delivered on weekends or holidays.
- During peak periods, such as holiday seasons or sales events, there may be slight delays in shipment processing. We appreciate your patience during these times.
Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- We offer the following shipping options:
- For orders below $60, $5 flat fee (3-8 business days)
- USPS: Free for orders $60 and above (3-8 business days)
- UPS Ground (2-day shipping): $15 for purchases of any amount.
Shipment Confirmation & Order Tracking:
Once your order has shipped, you will receive a Shipment Confirmation email containing
your tracking number(s). The tracking number will be active within 24 hours, allowing you
to monitor the status of your delivery.
Damages:
While we take utmost care in packaging your order, MK Atelier is not liable for any products damaged or lost during shipping. If you receive a damaged order, please contact the shipment carrier to file a claim. Be sure to save all packaging materials and damaged goods before filing a claim.